Uso de cookies

Utilizamos cookies propias y de terceros para mejorar nuestros servicios mediante el análisis de sus hábitos de navegación. Si continua navegando, consideramos que acepta su uso. Puede cambiar la configuración u obtener más información en nuestra política de cookies.

Cookies use

By continuing to use this site you consent to the use of cookies on your device as described in our cookies policy unless you have disabled them. You can change your cookie settings at any time.

What are Cookies?

Cookies are text files that contain little amounts of information that Telefonica or third parties send to your computer, phone, tablet or other equipment ("Device") when you visit our website. If you visit our website again, those cookies are sent back to our website or another one that recognises the cookie, allowing us to recognise your device.

How do we use Cookies?

Cookies are useful because they allow you to navigate more easily between different pages, they remember your preferences and we use them to improve your online experience.

The set of cookies we use are known as the Google Analytics tool. These cookies are used to collect information about how you use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, which means it cannot be linked back to you. They collect information such as the number of visitors using the website, where visitors have come to the website from and what pages they have visited.

Google Analytics uses the cookies below:

_utma 2 years This cookie is used to assign an anonymous unique identifier and help remember the number of times a visitor has been on the web, when was the first visit and when was the last recorded visit
_utmb 30 minutes This cookie records at what time a visitor entered the web
_utmc End of session This cookie remembers what time the visitor left the website
_utmz 6 months This cookie helps to understand where the visitor comes from, what searches were used, what links was accessed, what keywords were used and from which location was accessed
Google Remarketing cookie 90 days We use Remarketing with Google Analytics to advertise online and make ads more relevant. Remarketing cookies will be used by third parties (including Google) to show our ads on websites other than our own. More info in: https://support.google.com/adwords/answer/2476691?hl=en
If you want to read more about Google Analytics, just have a look at their privacy policy online.
You can find more information about privacy in Google Analytics here:

Google will have access to the information gathered from Google Analytics to improve its own products and services.

How will I know whether cookies are being used?

We have a cookies disclaimer on each page of our website.

How do I Turn off Cookies?

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to find out the correct way to modify your cookies. But remember, as we mentioned earlier, if you turn cookies off, you may not have access to some of the features that make our website more efficient.

Google Chrome

  • Click the wrench icon on the browser toolbar
  • Select Settings
  • Click ‘Show advanced settings’
  • In the “Privacy” section, click the ‘Content settings’ button
  • To enable cookies in the “Cookies” section, pick ‘Allow local data to be set’, this will enable both first-party and third-party cookies. To allow only first-party cookies pick ‘Block all third-party cookies without exception’
  • To disable cookies, in the “Cookies” section, pick ‘Block sites from setting any data’
  • Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Microsoft Internet Explorer 6.0, 7.0, 8.0

  • Click on ‘Tools’ at the top of your browser window and select ‘Internet Options’
  • In the options window navigate to the ‘Privacy’ tab
  • To enable cookies: Set the slider to ‘Medium’ or below
  • To disable cookies: Move the slider to the top to block all cookies
  • Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Mozilla Firefox

  • Click on ‘Tools’ at the browser menu and select ‘Options’
  • Select the Privacy panel
  • To enable cookies: Check ‘Accept cookies for sites’
  • To disable cookies: Uncheck ‘Accept cookies for sites’
  • Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla:

Safari on OSX

  • Click on ‘Safari’ at the menu bar and select the ‘Preferences’ option
  • Click on ‘Security’
  • To enable cookies: In the ‘Accept cookies’ section select ‘Only from site you navigate to’
  • To disable cookies: In the ‘Accept cookies’ section select ‘Never’
  • Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

If you don’t want your visit data reported by Google Analytics you can install the Google Analytics opt-out browser add-on. You can find more details on installing and uninstalling the add-on here:

You can opt out of the cookie tracking or to control your ad preferences here: http://google.com/settings/ads/onweb/optout?hl=en

The websites above are not Telefonica sites and we are not responsible for their content.


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