Uso de cookies

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Cookies use

By continuing to use this site you consent to the use of cookies on your device as described in our cookies policy unless you have disabled them. You can change your cookie settings at any time.

Why do we collect information from you?

We want to give you and all of our partners the best possible service. That is why we use the information we collect from you in the following ways:

  • To provide, maintain, tailor and improve The Portal;
  • To get in touch to tell you about our Partnership Program;
  • To verify your account access for security purposes;
  • To help you with questions you may have about The Portal and the Partnership Program;
  • To develop and propose you new products and services;
  • To protect Telefónica Digital and people that use our services;
  • To aggregate anonymous information about how you and other partners use The Portal (“Aggregate Data”) to identify trends and better understand your behaviour.
  • To better understand your behaviour in order to personalize and improve The Portal for you.

What information do we collect from you?

We collect the information that you give us and information that we get from how you use The Portal:

  • Registration Information. When you sign up for the partnership program, we will ask you to give us login info and some contact data.
  • Your Activity. When you use The Portal, we collect information about your activity (registered deals, price simulations, SIM orders and service changes). Our servers automatically log your IP Address when you visit our Website and other Website activity including sites linked to/from, ads clicked on, and search terms entered so that we can identify you and gather demographic and behavioral statistics that we use in the form of Aggregate Data.
  • Cookies & Other Tracking Technologies. We may use cookies and other tracking technologies on the Website and in the communications we send to collect information about your surfing activities, likes/dislikes and demographics. You can read more about our use of cookies, web beacons and pixel tags in our Cookies Policy.
  • Correspondence.  We may keep correspondence between you and us so that we can offer you a better service.

Who do we share your personal information with?

We don’t share your personal information with organizations or individuals outside of our group of companies, except:

  • With other companies within the Telefónica group for the purposes of carry out the Partnership Program.
  • When we have a good-faith belief that it is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of Telefónica Digital, our users or the public as required or permitted by law.
  • In the event that we are involved in a merger, acquisition or asset sale, in order to continue serving you and others.

How long do we keep your personal information?

We will not keep your personal information longer than reasonably necessary to fulfil the purposes described in this Privacy Policy and the Terms of Service. In any case, if you cancel your account with us, we will no longer process your personal information.


Telefónica Digital has technical and organisational measures in place to protect against the loss, misuse, alteration, unauthorised access or theft of the Personal Information. We use industry standard efforts to safeguard the confidentiality of the information stored remotely. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, unfortunately, we cannot ensure the security of the communication of any information that you transmit to us or any information that you receive from The Portal.


We may update this Privacy Policy from time to time. We will post any privacy policy changes on our Website. If the changes are significant, we will provide a more prominent notice.

Contacting Us

If you wish to access, correct, remove, or prevent processing of any of your personal information, please send your requests, or any questions about this Privacy Policy, through Contact Us

We will do our best to respond promptly and comply with your requests. In some cases we may not be able to process your request, for example, if it is technically impractical, risks the privacy of others, or causes a disproportionate burden on us.

Last Updated: 6th of March 2014


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